Bretherick – Orangery Installation
I am writing to thank you and your team at Sash Windows for all the skills, expertise and sheer hard work put in by them all in the past few weeks towards producing the excellent finished product we are now enjoying. From the outset, we had a clear schedule of work from you, and whilst this needed to be modified to take account of the weather, a revised schedule was forthcoming. We were always kept fully in the picture regarding who was to be doing what and when. Kim from the Sash Windows office has done a cracking job in keeping us fully informed and responding to any queries.
As regards to the work itself, a special word of thanks is due to Neil, Dean and Luke (Builders) and Andy (Fitter). All of them worked very hard and showed considerable attention to detail with the project overall. Both Andy & Neil were especially skilled professionals – taking considerable pride in getting round problems and producing a first class result. Sean has, I know, also had a hand in the quality of the installation (though we have only recently met him whilst he has been helping with some final trim/cosmetic/finishing work for us). In addition, Steve (Plasterer) and Andy (Electrician) have produced first class work, which we are very pleased with. Ryan from the office has been involved throughout and done a very good job ensuring swift attention to any ‘snagging’ – inevitable in a job of this scale and complexity. We are only too pleased to be able to offer access to our house for refreshments and facilities, which your team members have treated with respect and consideration throughout the whole operation. The attitude of all staff has always been positive, cheerful and helpful.
Mitchell – Window & Door Installation
Dear Sash Windows
We are delighted with the windows and doors you have fitted. They have been much admired and one friend described them as ‘class’. Jason was very helpful and patient during our lengthy and detailed discussions about the precise specifications of each unit. He was not at all pushy and we felt comfortable with him.
Sean was a first class tradesman. He did a beautiful job of fitting the windows and doors. He was extremely neat, with a good eye for detail. He was methodical, patient and highly skilled. He came on time and cleaned up after himself. Normally, I detest having workmen in the house but with Sean it was a painless experience. From the start I felt confident he would do a good job and I was able to relax. This is the second time we have used your firm and we would always recommend you.
Hayes – Door & Glass Installation
We recently asked you to install new exterior doors for our house as well as replacement glazing for old, existing double glazed units.
From start to finish, your team have provided us with sound advice, high quality products, prompt, professional service and exceptional attention to detail.
You have gone well beyond the call of duty in making sure that the entire job has been completed to our full satisfaction – which indeed it has.
Having dealt in the past with less-than-ideal window suppliers, it’s great to know that there is on window company who really cares about its customers. I shall warmly recommend Sash Windows to any friends, family or contacts who need doors, windows or any of your excellent products.
Now that our beautiful new orangery has been completed, we feel we just had to write and thank you and all your team for doing such a splendid job. Well Done Sash! All of the work has been carried out to the highest standard and the attention to detail put in by you at the planning stage and the craftmanship involved at all the stages of the building work and installation have been outstanding.
We would have no hesitation in reccomending highly the qaulity of service you offer to your customers. All the members of your team and associates have been prepared to go that extra mile to ensure that we have a fabulous space and have without exception been friendly, cheerful and professional. The final result has far exceeded our expectations and we would like to thank you enormously for the way in which the whole project was managed.
Mrs & Mrs Shaw.
I am really pleased with my windows and doors. Thank you Keith for helping me choose the right ones for me. He reassured me everything would be OK and it was. Thanks also to the fitter who worked through two days of non-stop rain and for keeping the place tidy.
Once again, thank you very much for a fine job. Very pleased.
Mr & Mrs Scott.
Thank you all very much for our beautiful conservatory. We hope to have many, many years of happiness there.
Mr & Mrs Ambrose.
I thank you for the excellent service and consideration shown towards us and also our house. It was a pleasure doing business with you.
Just over nine years ago you erected a conservatory for us, which we have been extremely delighted with from day one, unfortunately I had to phone you with a very small problem to the roof, and now feel I must write to thank you for the prompt and excellent service we received in putting it right for us. Special tanks to your Fitter, who was there when it was erected and also who came to put the small problem right for us. We can highly reccommend your workmanship. Thanks once again,
Shaw – Orangery Installation
Dear Alan & Keith
Now that our beautiful Orangery has been completed, we feel we just had to write and thank you & all of your team for doing such a splendid job. Well done Sash Windows.
All of the work has been carried out to the highest standard & attention to detail put in by you at the planning stage & the craftsmanship involved at all stages of the building work & installation has been outstanding.
We would have no hesitation in recommending highly the quality of service you offer to your customers.All the members of your team & associates have been prepared to go that extra mile to ensure that we have a fabulous space & have without exception been friendly, cheerful & professional.
The final result has far exceeded our expectations & would like to thank you enormously for the way in which the whole project was managed.
Mr. & Mrs. Shaw
Charlesworth – Orangery Installation
Dear Keith and Alan,
We would like to take this opportunity to say thank you to you both and all your team at Sash Windows for the excellent service you provided when fitting our Orangery.
From start to finish you and your team made us both feel at ease at what was a big ‘decision making process’ for us both. Nothing was too small for you to explain, we never felt rushed or pressured.
We came back time and time again to view the Orangery in the showroom and were always met by helpful and courteous staff.
As you know I loved the Orangery from first viewing but would we have the same standard, look and feel about it on our home? Oh yes and more, we are so delighted with the finished result which surpassed our own expectations.
That is down to, I am sure, the way all the builders, fitters, electricians, plasterers, scaffolders and plumber being totally professional and hard working and all ensuring to do ‘a good job’ to a high standard.The visits and follow up by both yourselves and Craig ensured we were kept up to date. Special thanks to Kim who was so patient, helpful and reassuring to my many (l am sure silly) queries.We loved our previous conservatory; we liked the light and airy feel it gave, the Orangery gives this and more, it offers more structure and versatility as an extension to your home would do.
We would like to wish you all at Sash all the best for the future. Please pass on our thanks to all the team.
Mr. & Mrs. Charlesworth
Hello Keith, Alan and Kim,
Yes Thankyou, we’re happy for you to sign off the orangery. We want to thank each and every one of your magnificent team involved in this building from beginning to end. Your team has excelled in all aspects of this work from day one, by providing constant first class professional service including the planning, care, meticulous attention to detail at every stage, customer communication together with prompt support and resolution for any queries raised.
You always put the customer first. We have no hesitation or reservation in recommending Sash Windows and we are more than happy to ‘show off’ such a brilliant structure, that has received attention and admiration from our neighbours, families, and even passers by! We wish you all the best for the future and believe that we’ll see more of your products appear not only around this area, but further afield over the coming years. Best wishes and regards”. S Roberts.
“Please thank all the crew for a job well done on my windows and doors. You were fast, clean and efficient and worked well as a team. We are well pleases with the result of your labours. Thanks again.
Mr & Mrs Hall.
Thanks everyone at Sash.
A big thank you, thank you very, very much. Many thanks for our fabulous orangery. We love it. Thank you for you professionalism from beginning to end.
Our previous experience of some companies have left us wary but, you excel in customer service which is a credit to you. Jason… thanks for replaying to my concerns even when it was out of hours!
Mr & Mrs Crookes.
Just to say a BIG THANK YOU for all your information, hard work, help and support during the building of my orangery. You’ve all been brilliant. I definitley made the right choice.
To all concerned, I would like to say thank you to everyone employed by Sash Windows for their efficient service. A better team I have yet to meet. I am delighted with the end result. It has been worth while.
A very big thank you to Alan an excellent salesman who convinced me it would all turn out right – yes it has. Much obliged.
Thank you for the excellent work undertaken. All the team involved have been courteus, professional and helped to produce a very impressive end product. Thank you once again.
Mr & Mrs Varley
We would like to take his opportunity to thank you, your buildiers, plumber, electrician and joiner for a job well done!
Mr & Mrs Oakley.
We can only say many, many thanks for another ‘paneless’ job from start to finish! W e are Positivley, Very, Contented U know with our cherrywood windows and delighted with the new look they have given our home. It is a shame we have run out of windows to replace – next job – the conservatory!
Mr & Mrs Garsed.
Our conservatory was completed yesterday and we are absolutely delighted with the result. The quality of the conservatory is excellent and the competance and very pleasant manner of all the staff is refreshing to see. Please thank them all for us.
Mr & Mrs Hopewell.
Delighted with our new window.